Audio Visual CTS geek
Youssef Rafik Yacoub
Professional info
28 Years of experience in Business creation, Managing, Integration, Low Voltage Equipment, sourced from its most prestigious manufacturers worldwide.
Languages
JavaScript
Crestron P101
Arabic
English (IELTS 7.5)
French
Work experience
Business Unit Manager
Integrated Technics
Sept 2020- present
The earth has been reset. So is everything above. While AV is a part of the life cycle, approaching our business is never the same again. Likewise, our jobs. Integrated Technics Group is one of vast technical ICT contractor in the region. Our Main Concern is our clients to deliver them the future technology today.
Nurturing and developing relationships with all our vendor partners, creating and overseeing implementation of business plans. Implement strategic initiatives driving growth across the business. Developing relationships with all the business’s key customers to provide strategic insight to the team and market development opportunities. Close co-ordination with the board of directors, to update company short- and long-term strategies, and implementing continuous feedback for market changes. Guiding different departments including HR, maintenance, implementation, presales to meet the market trends and company strategies
Business Developement Manager
Integrated Technics
August 2019 - Sept 2020
I built up the AV section from scratch acquiring brands, and fill in the blanks for a full solution from design to after sales support. Offering integrated solution to the Egyptian market. Keeping an eye on the new mega projects’ development and finding new markets by researching organizations and individuals to find new opportunities. Guiding, follow up and advising, monitoring and mentoring, the sales team, through the biddings, and techno-commercial quotations
AV Subject Matter Expert
Intechnics
February 2018 - August 2019
Going through the prospect’s needs and requirements for the AV product/services offered to develop the right solution for the client. I provided technical and administrative direction to guide AV project estimates/quotes to support the detailed scopes of work outlined in Proposals, RFIs, RFPs etc. including developing custom product solution. Going through building the AV experience, including mentoring junior AV engineer, conducting periodic training sessions for different levels of technical engineers, technicians and pre-sales force for maintaining a step ahead of the market to always perform a different end-solution to the AV market. This is accomplished by continuous hunting for the international shows and brands in search for new user interface, system design, and cost-effective solution.
Classroom Technologies Engineer
American University in Cairo
October 2004 - February 2019
Full responsibility for the department branch in downtown having 80 classrooms, 2 videoconference rooms and 4 meeting rooms including Ewart hall. Planning and forecasting downtown budgets and stock as well as handling all events and 4 AV technicians. Design and renovation upgrading for all classrooms, video conference and meeting rooms. Day-to-day operations and managing resources to fully respond to all faculty and students requests in a timely and professional manner.
I translate identified goals through all processes to produce working, maintainable, reproducible, and documented, user-friendly smart classrooms and learning systems. This is a unique position in CTMS requiring me to take personal responsibility to provide for continuous working smart classrooms. I directly maintain major systems and supervise the light maintenance of the smart classroom systems, and other CTMS teaching/learning equipment. I do research, identify and evaluate outside suppliers for technology components, repair and maintenance services as required. Primarily I interact with other CTMS staff. However, I perform a critical interface between other AUC departments such as Facilities and Services and Supply Chain Management. I work on-site as well as departmental offices and other work areas where needed. I usually, on daily basis, in contact with faculty, staff and administrators as service end-users as well as supervise the CTMS technical helpers.
Senior Technical Sales
Matbouli Sound and Communication, Saudi Arabia
1999 - 2004
Handling Marketing, Systems Specialty and Sales, specifically for the complete line of A/V equipment. Carrying out detailed Sales Research Profiling across targeted Medium to Large Accounts. Out bounded campaigns to ensure Customer Satisfaction and Follow-up on Outstanding Bids/Offers. Working in targeted oriented role, achieving Over-Planned Budget. Analyzing and preparing Reports and Comparison Sheets amongst brands, by keeping updated about the new Introductions and Releases of the Manufacturers. Developing and presenting training courses for Sales Representatives in Brand Technicalities, System Integration, Case Studies and Latest Trends in the Industry. Offering complete Integrated System Solutions such as Internet-Based Systems, CCTV over Networks..
Senior Engineer and system Integrator
Philippe Photo Trade
1994 - 1999
Provided Technical Back-up for Sales and Marketing Activities. Managed Sales Orientation & Total Solutions System(s) Sales Section. Handled all technical correspondences with System Suppliers.
Assumed full responsibility for huge projects (Total Solutions above 100,000 US$) starting from Capturing Prospect clients’ requirement(s), Project Study, Solution Research, Project Design (Engineered Security, Total Control and A/V Solutions, comprising and integrating different Manufacturers; Equipment and OEM Products), Technical and Financial offering, Issuing relevant POs, Delivering Project Drawing & Specs to Installation Department. Supervising Installation, Testing & handing over and last but not least, Customer Training.
Skills / Certificates
Infocomm, CTS
Crestron
Biamp
Extron
Atlona
CCNA, CISCO
Microsoft, products
AMX
Education
2010 - present
2010 - present
Ain Shams University. Faculty Of Engineering
Electronics and Communication
1989- 1994
Saint George College
1977 - 1989